Canvas Support

Learning Environments provides a range of resources to support staff and students. Users can browse guides available through the Learning Environments site or get in touch by submitting a request for support.

  • Canvas 24/7 Support

    Canvas help is available any time with dedicated University of Melbourne 24/7 Canvas support channels, including online chat and phone.

    You can find more information on how to access LMS Support here.

  • Canvas and Kaltura Support

    The Project Evolve team can be contacted at any time via Service Now.

  • Canvas Guides

    A complete index of student and staff guides for Canvas can be found via the following links:

    Canvas guides for Staff

    Guides for Students

  • Learning Environments Support

    Support can be requested for questions regarding LMS, Qualtrics, Poll Everywhere, Lecture Capture or any tool supported by Learning Environments.

    Staff support can be requested here

    Student support can be requested here.