Supporting Social Capital in an Omni-Channel Workforce

Responding to demand for seamless flexible working post 2020, Mirvac are piloting new workplace strategies and environments targeting challenges of human connection, knowledge exchange and community. Davenport Campbell have designed a suite of new hybrid workspace typologies targeting omni-channel workforce challenges for Mirvac’s pilot. They form case-studies to investigate individuals’ emotional dimensions of workplace attachment and organisational impacts of togetherness on innovation and social capital. The project uses pre, during, and post occupancy evaluations, field observations and focus groups to understand:

- Key elements of the design (incl. tech) most significant in supporting togetherness

- Organisational factors impacting employee effectiveness and satisfaction with hybrid management aspects

- Most successful workspace typologies in the toolkit

- Impacts on sense of community and belonging amongst occupants compared to pre-pilot experiences

- Impact on innovation, creativity, and mentorship at individual and organisational levels