Supporting Social Capital in an Omni-Channel Workforce
This project investigates the emotional dimensions of social capital from occupant and organisational perspectives.

Responding to demand for seamless flexible working post 2020, Mirvac are piloting new workplace strategies and environments targeting challenges of human connection, knowledge exchange and community. Davenport Campbell have designed a suite of new hybrid workspace typologies targeting omni-channel workforce challenges for Mirvac’s pilot. They form case-studies to investigate individuals’ emotional dimensions of workplace attachment and organisational impacts of togetherness on innovation and social capital. The project uses pre, during, and post occupancy evaluations, field observations and focus groups to understand:
- Key elements of the design (incl. tech) most significant in supporting togetherness
- Organisational factors impacting employee effectiveness and satisfaction with hybrid management aspects
- Most successful workspace typologies in the toolkit
- Impacts on sense of community and belonging amongst occupants compared to pre-pilot experiences
- Impact on innovation, creativity, and mentorship at individual and organisational levels
Project details
Project team
Ms Iva Durakovic
Ms Lisa Munao
A/Prof Christhina Candido
Key contact
Collaborations
Led by University of New South Wales in collaboration with University of Melbourne
Industry partners
Mirvac